Success stories
Our work makes a difference in the lives of our customers and colleagues. Here are a few examples of the ways we’re breaking new ground.
2025 TD AI Insights Report – Canada
According to the results of a recent survey of 2,500 Canadians conducted on behalf of TD, roughly four out of every five survey respondents gave themselves a grade of C or below when it came to their knowledge of AI.
According to the results of a recent survey of 2,500 Canadians conducted on behalf of TD, roughly four out of every five survey respondents gave themselves a grade of C or below when it came to their knowledge of AI.
Inside the team ensuring artificial intelligence at TD is trustworthy
As a child, Jesse Cresswell thought a lot about the question "what if?" It was a core question posed by the books he devoured, from the science fiction by Isaac Asimov that posed ethical dilemmas related to technology, to the popular science books that described major breakthroughs in physics, like The Elegant Universe by Brian Greene. Two decades later, Cresswell remains excited by imagining what the future can look like. But now he does so by leading the Trustworthy AI team within Layer 6 at TD.
As a child, Jesse Cresswell thought a lot about the question "what if?" It was a core question posed by the books he devoured, from the science fiction by Isaac Asimov that posed ethical dilemmas related to technology, to the popular science books that described major breakthroughs in physics, like The Elegant Universe by Brian Greene. Two decades later, Cresswell remains excited by imagining what the future can look like. But now he does so by leading the Trustworthy AI team within Layer 6 at TD.
3 things to know about breakthrough AI model, TD AI Prism
TD has launched a predictive artificial intelligence (AI) foundation model, called TD AI Prism. When it comes to AI technology, the creation of TD AI Prism represents the next major step forward for TD as it looks to use AI to help the Bank better anticipate customer needs. Traditionally, AI technologies are designed to perform a single task, such as identifying which customers are most likely to need to open a savings account next.
TD has launched a predictive artificial intelligence (AI) foundation model, called TD AI Prism. When it comes to AI technology, the creation of TD AI Prism represents the next major step forward for TD as it looks to use AI to help the Bank better anticipate customer needs. Traditionally, AI technologies are designed to perform a single task, such as identifying which customers are most likely to need to open a savings account next.
2025 TD AI Insights Report – USA
To better understand evolving perceptions around AI, TD Bank partnered with Ipsos to commission a survey of 2,500 adults across the U.S. Our inaugural AI Insights Report highlights how Americans view and interact with AI today. The findings indicate that people are ready to embrace AI, but establishing trust, transparency and keeping humans in the loop creates a critical foundation.
To better understand evolving perceptions around AI, TD Bank partnered with Ipsos to commission a survey of 2,500 adults across the U.S. Our inaugural AI Insights Report highlights how Americans view and interact with AI today. The findings indicate that people are ready to embrace AI, but establishing trust, transparency and keeping humans in the loop creates a critical foundation.
How the TD Accessibility Adapter works
We are proud to have recently launched a marketing campaign centered around the TD Accessibility Adapter tool to help raise awareness that it is now available to the public at no cost and to highlight the Bank's purposeful approach to innovation.
Accessibility for everyone
We are proud to have recently launched a marketing campaign centered around the TD Accessibility Adapter tool to help raise awareness that it is now available to the public at no cost and to highlight the Bank's purposeful approach to innovation.
Accessibility for everyone
The Demystification of AI: An Industry Perspective
An anthropologist and a psychologist walk into a bank and decide to study Artificial Intelligence (AI). It sounds like the start of a joke—except, instead of a punchline, the result is a year’s worth of insights and the story of how we created a whole new industry research program to get them.
An anthropologist and a psychologist walk into a bank and decide to study Artificial Intelligence (AI). It sounds like the start of a joke—except, instead of a punchline, the result is a year’s worth of insights and the story of how we created a whole new industry research program to get them.
Inside our labs
There’s always something new in the works at TD Invent. Here’s a behind the scenes look at our latest innovations.